Training on developing tourism services

The Ministry of Tourism in the Northern Red Sea region organized training in the port city of Massawa to owners of social service provision institutions focusing on providing timely and efficient service.

Massawa, 29 February 2020- The Ministry of Tourism in the Northern Red Sea region organized training in the port city of Massawa to owners of social service provision institutions focusing on providing timely and efficient service.

The training that was attended by 40 owners of social service rendering institutions took part was focused on how to handle customers, service provision, food and beverages control, hotel management as well as training on human resources capacity development.

Speaking at the occasion, Mr. Abraham Tesfamariam, head of Tourism Resources and Promotion at the Ministry of Tourism branch in the region, said that the training was in continuation of the similar program that has been organized at national level with a view to develop the tourism industry in the country.

Indicating that the Northern Red Sea region is endowed with tourism attraction sites, Mr. Abraham said that there is expectation that the number of foreign tourists will increase with the new era of peace and called on the social service provision institutions to improve their standards that fit the requirements of tourists.

The participants on their part commending for organizing the training program expressed readiness to play due part in the development of the tourism industry in the region.